Frequently Asked Questions
Everything you need to know about caring for and cooking with American-made cast iron.
Does my new Lodge cookware need to be seasoned before first use?
No, all Lodge cast iron cookware comes pre-seasoned with 100% natural vegetable oil, making it ready to use right out of the box.
How do I clean my cast iron skillet without damaging the finish?
Hand wash with a small amount of mild soap or hot water only. Dry immediately with a lint-free cloth and rub with a light layer of cooking oil while the pan is still warm.
What is your return policy for damaged or defective items?
We offer a 30-day return policy for items purchased directly from our site. If your product arrives damaged or has a manufacturing defect, please contact our customer care team for a replacement.
Can I use Lodge cast iron on a glass-top stove?
Yes, our cookware is compatible with glass-top stoves. We recommend lifting the pan rather than sliding it to prevent scratching the surface.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-7 business days within the continental United States, depending on your location and carrier availability.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay for a secure checkout experience.